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Inside a Ridgeback partner warehouse

About Ridgeback

The back-office behind 300+ American trucks

We started Ridgeback Haulage Co with one conviction: an owner-operator's time is worth more behind the wheel than on hold with a broker. So we built the office we wished every carrier had.

Our Story

Dispatchers first, everything else follows

Ridgeback began in Nashville in 2022 with four dispatchers and eleven trucks. The model was simple — one dispatcher per carrier, paid only when the carrier gets paid — and it worked. Carriers stayed, fleets grew, and the office grew around them: accounting in year two, authority setup in year three.

Today more than sixty dispatchers, accountants and compliance specialists support 300+ active trucks across 40 states. The rulebook hasn't changed: no forced dispatch, no upfront fees, and a human being who knows your name answers when you call.

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Active trucks

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Team members

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States covered

Freight staged for loading at a Ridgeback carrier facility

What we stand on

Four principles run every load board search, rate call and settlement we touch.

01

Carrier first

Your rate floor is sacred. We walk away from cheap freight instead of talking you into it.

02

Radical transparency

You see every rate confirmation and every fee. Weekly settlements show gross, deductions and net.

03

One point of contact

A single dispatcher owns your operation end to end — no ticket queues, no strangers.

04

Compliance always

Authority, insurance and safety filings stay current, so roadside stops stay boring.

Portrait of Ridgeback founder Marcus Ridge

Marcus Ridge

FOUNDER & HEAD OF DISPATCH

Twelve years in expedite and dry-van operations. Marcus still takes the 6am check calls twice a week.

Portrait of Ridgeback operations lead Dana Whitfield

Dana Whitfield

OPERATIONS & COMPLIANCE LEAD

Runs accounting and MC/DOT setup. Has shepherded 200+ new authorities from application to first load.

Run with a team that answers the phone

Tell us your lanes and equipment — a dispatcher replies within one business hour.

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