Services / Truck Dispatching
Truck Dispatching that keeps you loaded
A dedicated dispatcher finds the freight, fights for the rate and handles the broker — you drive. Flat 5% of linehaul, no forced dispatch, no upfront fees.
What it entails
Your dispatcher does everything but drive
Every morning your dispatcher builds your day around your hours, your position and your rate floor: scanning load boards, calling brokers, negotiating accessorials and locking appointments that fit your clock — not theirs.
You approve every load with a one-tap rate confirmation summary. Once rolling, we track the shipment, handle check calls, chase detention and collect the POD at delivery so invoicing starts the same day.
- Load sourcing — DAT, Truckstop and direct broker freight matched to your lanes.
- Rate negotiation — every offer benchmarked against live market data.
- Broker setup & packets — carrier setup done once, reused everywhere.
- 24/7 on-road support — detention, lumper and breakdown calls answered nights and weekends.
0+
loads booked per month across the Ridgeback fleet
$2.60
avg $/mile, dry van
9%
avg empty miles
24h
factoring payout
0
forced loads, ever
What's included in dispatch
One flat percentage covers the full load cycle — before, during and after delivery.
Load search & booking
Daily load options matched to your equipment, hours and home-time — booked only with your approval.
Rate & detention negotiation
Linehaul, tarp, stop-off and detention rates negotiated up front and confirmed in writing.
Appointment scheduling
Pickup and delivery windows set around your HOS clock, with rescheduling handled when shippers slip.
Check calls & tracking
Broker updates, MacroPoint setup and delay notifications managed — your phone stays quiet.
From first call to first load in 4 steps
1
Intake call
15 minutes: equipment, lanes, rate floor and home-time. We build your carrier profile.
2
Broker setup
Packets filed with 100+ vetted brokers on your lanes so booking starts instantly.
3
First options
Load offers with rate breakdowns land the same day — you approve, we book.
4
Roll & get paid
We track, troubleshoot and invoice. Factoring clients see money in 24 hours.
Dispatch questions, answered
A flat 5% of linehaul on dry van and reefer, 6% on flatbed and step deck. No upfront fees, no weekly minimums — see the full table on our pricing page.
Yes. Your relationships stay yours — we coordinate around them and never charge on loads you source yourself.
Tell your dispatcher and routing bends toward home. Home-time is part of your profile, not a favor you have to ask for.
Ready for better loads?
Send your MC number and equipment type — get load options within one business day.
Request a QuoteOr call (302) 555-0147 — dispatch desk open Mon–Sat.